Social Media Strategies

Affective Social Media Strategies For Online Business

Home » Blogs » Affective Social Media Strategies For Online Business

Actually, social media shares the company with the digital world since online businesses are attempting to reach the customers and sell their respective products. Tactical approaches employ specific abilities that exploit social media in targeting special groups by encouraging community involvement and increasing the brand’s visibility. Social media policies on brand pages, designed well will be able to support the business in conducting online business operations by developing their presence in the web, streamlining loyalty from customers and then act accordingly to achieve sales. Therefore, with an appreciation for the value of social media, it can further utilize all of its resources towards growth and success.

  • Overview of the importance of social media for online businesses

Social media is one of the prime tools for any online business as it allows reaching customers in a direct real-time manner so that they can be sought for giving feedback. The channel of marketing is cost-effective because it allows contacting a large market. It increases the degree of awareness about a brand. However, when content is being shared, organic growth takes place as users are involved. A good social media strategy opens many windows to win trust in the process of upgrading customer relationships, simultaneously raising sales and conversion rates.

  • Brief discussion on how effective strategies can drive engagement and sales

A good social media strategy will boom engagement due to the relevance and interest of the content generated for the target audience. This will enable the companies to bring about the right changes on the nature of approach with analytics knowledge on users’ behavior. Most importantly, effective calls-to-action are also believed to trigger the actions envisaged for the users-calling them in to a site or purchase-offer. With an increase in engagement comes the enhanced possibility of converting followers into customers with increased sales and long term loyalty toward the brands.

Understanding Your Audience

Knowing your audience is absolutely important for your social media strategy. Thus, you target the right demography and psychography that enables you to bring forth content relevant to their interest and preference. The tools you can use are surveys, social media insights, and analytics that help you be informed of the behavior and needs of your target audience. By doing this, businesses can create a more effective marketing campaign-a source of better engagement and more conversions.

  • Defining Your Target Audience

The target audience is that group of customers most likely interested in your brand. This would involve analyzing demographics such as age and gender and psychographics that include interests, values, and lifestyle. So the basis of understanding lets businesses craft targeted marketing messages resonating with their audiences. The more defined the target audience, the more there can be specialized social media strategies to address the needs.

  • Importance of demographics and psychographics

They are the basic grounds through which the consumer behavior as well as preferences can be perceived. While demographics relates to a core aspect that relates to the age, gender, income, and region, psychographics relates with the interests, values, and lifestyle. Together, they help companies provide fully shaped customer profiles that form the foundation of marketing strategies. Using this information, brands can craft the content that will truly resonate with their audiences, leading to higher engagement and conversion in the social media campaigns.

  • Tools for audience research

Two of the most important tools to be used in audience research are knowledge acquired about the behavior and preferences of customers. The same data is also being collected from tools like Google Analytics, Facebook Insights, and listening to social media in regard to things which might be valuable to know about understanding your audience, such as their demographics, interests, and even the patterns of engagement. Being armed with this knowledge will better let businesses know and tap on trends, hence formulize a content strategy that fits well within the needs of the audience. Companies will also notice improvement in their marketing efficiency by going ahead and ensuring there is an increase in meaningful engagement on social media.

  • Building Customer Personas

In creating customer personas, you come up with the more detailed profiles representing your ideal customers. Information is gathered on demographics, preferences, pain points, and buying behavior for each persona to draw a general picture. In creating those personas, you are halfway through creating a content strategy that captures and addresses the specific needs and interests of your target audience. With customer personas, using the buying needs helps align marketing efforts with what customers want, while all social media devices improve engagement and lead to better conversions.

  • How to create detailed customer profiles

A goodly no small amount of data gathering and analysis built on insights from a host of different sources-ranging from customer surveys to website analytics-will be employed in a very detailed customer profiling. Knowing whom they are serving-by demographics and preferences-and what pain points and how they buy helps businesses construct very particular profiles. Henceforth, brands will be able to determine how to create marketing messages according to each one of these diverse groups of customers. Evidently, this segmentation leads to a much stronger engagement and performance at the implementation level for social media marketing strategies.

  • Utilizing personas for content strategy

This would enable the business to apply personas to its content strategy to create targeted relevant content that speaks directly to the needs and preferences of the audience it is reaching out to. Every persona’s motivation and challenge helps marketers develop messaging around that specific pain point for a person. Which means more meaningful content for the target audience, leads to greater engagement rates, and higher conversions. In this way, personas in a content strategy enhance even the overall social media marketing campaign.

Choosing the Right Platforms

In effect, the correct choice of social media platforms is even very crucial in targeting the relevant groups efficiently. The specific space provided by different social media sites, including Facebook, Instagram, Twitter, LinkedIn, and TikTok, gives them unique demographics and user preferences. This nature can be tapped by business in choosing a relevant demographics behavior and interests for selection. Marketing surely going to be effective if it gets focused on the right platforms and maximizes engagement for resultant sales through social media targeting strategies.

  • Overview of Major Social Media Platforms

Each of the social networking sites has different features and user demographics that businesses should become acquainted with. Facebook is multi-dimensional because it can play the role in so many ways; Instagram remains picture-based and marketed towards the younger generation; Twitter stands good for live interaction and spreading news; LinkedIn focuses on professionals, while TikTok has specialized on the short, creative videos. This would make businesses choose the right kind of platform that suits their effort in marketing, hence making their brand stand out in the market better and connect with more of their target audience.

  • Characteristics of platforms 

Facebook, Instagram, Twitter, LinkedIn, TikTok Different features characterize each social media site and thus dictate the kind of engagement a business should expect with its audience. For example, Facebook can support extremely varied contents and allows building communities. For example, for Instagram, aesthetic appeal will be particularly important to facilitate visual storytelling. For micro-interactions, short messaging together with trending topics will characterize Twitter, and LinkedIn is more suited for professional networking B2B marketing. It is a service that is mainly centered on short, entertaining videos, and appeals to a younger audience. Knowing these features will guide strategy development that is unique to the platforms.

  • Selecting platforms based on target audience

Knowing demographics, interests, and behavior of your target audience will be important to understand where your target customers are most active. To know whom to target, consider the media platforms your audience is likely on. While younger audiences are on TikTok and Instagram, professionals are on LinkedIn. One easy step in enhancing business marketing would be to select a platform that aligns with the things an audience cares about most and ensures that the content will go to the right kind of people with meaningful engagement.

  • Platform-Specific Strategies

Activation of the most effective plans on social media platforms will result in maximum engagements. With unique features, behaviors, and preferences of users and contents on every platform, strategies have to differ. For example, while Instagram likes content with strong visual elements, Twitter likes short updates and topics, especially trending topics. With the right plans suitable for the nature of each platform, businesses will support messaging improvement, audiences will be engaged better, and this should pile up greater traffic and sales generated.

  • Tailoring content for each platform

Tailor every piece of content to every social media platform as each is vastly different in what it contains: different format, user behavior, and engagement style. For example, while a good picture and a good video can mobilize much on the same platform on Instagram, articles and industry insights could work well on LinkedIn. Changes of content to particular traits of a platform will always give one positive assurance that the message cuts across at the users’ level and hence increases engagements, shares, and conversions across channels on social media.

  • Examples of successful strategies on different platforms

The strategy differs for the two platforms but aims at the same targets: engagement and conversion. For instance, lovely pictures and storytelling enable Nike to get into the hearts of its audiences on Instagram. B2B companies mainly use it with informative articles and thought leadership to demonstrate their authority on LinkedIn. The real-time engagement of Twitter can be illustrated with the participation of brands in trending discussions. Strategies that work well in the analysis will be of importance to businesses in their learning curve for the social media marketing.

Content Creation Strategies

Content strategy is one of the primary drivers for engaging on social media. The kinds of content are also varied as visuals, videos, and more targeting the different aspects of interest in the audience. Relevancy of the content is even more important than the type of content since good quality content makes the post shareable and likely to elicit interaction with it. Besides that, making stories out of one’s posts, plus proper uses of calls to action, make content work in another way. Through strategic practices of content development, businesses will connect more closely to the target audience, and that in turn will make ways for sales.

  • Types of Content That Drive Engagement

These are images, videos, and infographics that make a viewer interested in sharing. Authenticity in user-generated content and testimonial content always inspires trust. Above varied forms of content will cater to varied preferences of the audiences and induce engagement. All these added factors lead to a holistic approach towards the content strategy that will eventually boost brand visibility and leads towards higher interaction rates across various platforms.

  • Visual content: images, videos, infographics

Such visual, be it a picture or video, combined with infographics, by default integrate engagement in a social media. Of course, some of that visual content will be shared by users when it is moving and impresses their imagination. Perhaps it can give businesses fluid narrative techniques more than the former, and infographics may present complex information in an easily digestible form. Businesses ensure good-quality visuals effectively in terms of communicating a message with their target audience and provoking discussions-thus translating users into visibility and conversions on social media .

  • User-generated content and testimonials

Another key elements, which advance social media engagement include user-generated content and testimonials. It should also ask the customer about their experiences and reviews, for this will get the creation of authenticity and hence building trust in the potential buyers. Such content creates the community feeling, and other people will eventually play with the brand. Using testimonials in marketing moves will enable the business to utilize social proof and increase its credibility as well as press engagement with bigger numbers through authentic interactions with the audience.

  • Crafting Compelling Captions and Messages

The next then would be to create a compelling headline and message that would increase engagement based on social media. Well-written captions could contextualize words and catch the eye and arouse interest. A brand’s elements in a story make it more emotionally connected with their audience, therefore making it more relatable. On top of this, a powerful call-to-action would inspire the users to like the ad further for them to engage even more.It is not the sharing or the visit to the website. Meaningful business messaging deals with opportunities for proper social media presence and meaningful interaction.

  • Importance of storytelling in posts

The significance of storytelling on posts would relate to creating emotional connections between audience members. Stories allow brands to tell customers about their values, mission, and experiences. This makes them very likable and engaging. When the audiences identify with the brand’s story, then there is a higher probability that audiences will connect, share, and convert. Effective storytelling also enhances brand recall that will make customers remember and relate even more to the brand. Applying storytelling in a company’s social media strategy can etch long-run impressions to the audience.

  • Using calls-to-action effectively

The use of calls-to-action really does make all the difference in terms of enhancing engagement and conversion on social media. Properly deployed, calls-to-action will motivate the user to undertake some targeted action, such as visiting a website, signing up for a newsletter, or buying a product. A well-crafted, persuasive, relevantly meaningful, and also aligned call to the interests of the audience will stimulate a significantly higher rate of interaction. Calls to action should be placed strategically in social media posts for businesses to guide users toward desired outcomes, such as higher engagement and sales.

Building a Consistent Brand Voice

A consistent brand voice in a social media setting is very crucial for the development of an identity and trust. A defined brand voice speaks to the values, personality, and mission that lie behind a company. This helps in keeping meaningful relations with your audience by holding on to the appropriate consistency in its tone and style across different platforms. Therefore, the message becomes even more resonant and ingrains brand recognition. With a consistent brand voice, the business appears much more believable and trustworthy, which makes the relation with the audience more appealing and is in better contract with better engagement and loyalty.

  • Defining Your Brand Voice

The definition of tone, style, as well as personality of your brand voice actually boiled down to trying out the best fit in order to help set apart what your business does. You determine your target audience first, then you discover the values behind your company, along with the understandings your brand has in your industry that make up a voice which ultimately resonates on all cylinders for your customers. If it’s friendly, professional, or witty, tone alone ensures your message is always going to be on point. All this can be aided if a distinct brand voice is present since that would be the best method to relay your message for you to then connect with your audience through every social media avenue.

  • Importance of consistency across platforms

One of the biggest motivators for brand awareness and trust is consistency across all the social media. If a business company lets the audience have a consistent experience, then they project a consistent message, tone, and visual identity. Their values can be built by letting the brands figure out exactly what the brand stands for. Therefore, the strategy will allow a business to establish presence, build engagement, and sustain long-term relationships with the target audience.

  • Aligning tone and style with brand identity

This tone and style should complement the brand’s identity and ensure that communication through these channels should flow smoothly. The tone of a brand can be professional or casual, playful, or anything in between, but concerning style, it should be uniform all these channels. This will most certainly hone the brand recognition and ensure the messaging aligns with the likings of the target audiences. Businesses are much better positioned to engage with their audiences for the long run using a consistent, cohesive tone and style trying to say the values of the brand.

  •  Engaging with Your Audience

As engagement with the audience through social media provides them with a sense of connection and belongingness, best practices for comments and message replies include timeliness, sincerity, and appreciation for the feedback received. The high engagement by followers will show that the brand respects their opinion and therefore is going to elicit even more engagement with the business. This quality online presence and deeper customer loyalty will arise from the meaningful business engagement on the socials.

  • Best practices for responding to comments and messages

Social media comments and messages should be responded to quickly because this will engage followers with your social media presence. Such an act would not only prove that an opinion from followers is valuable but also give a feeling of community. Answers must be friendly in nature, conversational so that problems should be called out along with answering questions as candidly as possible. Interactions can also be monitored and, without a doubt, responses will be on time, thus creating satisfaction for customers. When engagement becomes the center, then there is building loyalty and encouraging further interactions within their social media communities.

  • Building community through interaction

Community building is important in interaction over the social media. The community increases brand loyalty and trust. There is a sense of belonging when individuals are asked to share their experience, join discussions, and share a piece of content with others. Business can answer questions, conduct polls, and produce shareable content as well. Active interaction building between people increases engagement and converts customers into brand advocates. A strong web community may mean word-of-mouth referrals and relationships with sustainable customers.

Leveraging Paid Advertising

Of course, sponsored social media advertising can ramp up the reach as well as engagement of common brands. Advertisements on social media provide diversified options for targeting. This provides businesses with an effective strategy to any kind of demographics and interest. Therefore, aware of all the available ad formats brand campaigns become marvelous while connecting them to their audience. Thus, an effective budget of social media advertisements is needed to ensure that all efforts made in terms of marketing will result in good returns on investment while reaching and engaging maximum possible customers.

  • Benefits of Social Media Advertising

Social media advertising provides the marketer with diverse opportunities for those interested in delving further into customers’ bases for a change of strategy. It can be as very specific due to demographics, interest, and behavior, and paid advertising offers measurable output, thus businesses easily follow track what is happening and, accordingly, make adjustments. This opens up the possibility of control and insight to brands about setting campaigns around maximum output so as to ensure engagement, brand awareness, and sales.

  • Understanding targeting options and ad formats

Knowing all the targeting options and ad formats is crucial to have a successful social media ad. Targeting capabilities differ from each platform so it is likely businesses could target certain segments of their audience to particular interests, behaviors, or demographics. Getting familiar with ad formats such as image ads, video ads, carousel ads, and stories will help a brand choose the right option for delivering messages. This approach would increase chances of engagement and conversion from social media advertisements.

  • Budgeting for social media ads

Budgeting in social media ads is at the core of providing maximum ROI with effectiveness in marketing efforts. Businesses begin with this by setting their advertising goals and them determining how much they could spend on paid campaigns. Some of the elements that are require in putting together budgets include target audiences and format of ads, hence competitions. The business may change its spending by observing how often the ads are appearing to guide the strategy for the budget so that it is well used towards rewarding objectives for service.

  • Measuring Ad Performance

Measuring ad performance is quite essential to know the performance of a social media advertisement campaign. The most critical metrics that any business tends to track usually incorporate CTR, CPC, and conversion rates. Analysis of these metrics will reveal which among the ads are resonating well with the audience and which ones need effort. Consistent performance tracking in ads allows the brands to change their strategy using real data insights to optimize campaigns for better engagement, conversions, and marketing.

  • Key metrics to track (CTR, CPC, conversion rates)

While the effectiveness of social media ads is being measured, most of the tracking will be concerning a few major metrics. Some common key metrics include click-through rate or CTR, cost-per-click or CPC, and conversion rates. The former reflects the efficacy of whether an ad will be able to capture the interest of the users, while the latter measures the cost-effectiveness towards the acquisition of clicks. Actually, conversion rates are the percentage of visitors that take desired actions-thus, buy the product or subscribe to the newsletter. These measurement parameters provide appropriate performance insights by means of which businesses can better inform and improve their advertisements, and by extension, their general performance.

  • Adjusting strategies based on performance data

This calls for changing the performance data to modify strategy in such a way that social media marketing of business could be improved. The engagement rates, conversion rates, and ad performance measured by the businesses reveal trends related to affairs or improvement areas of businesses. Decisions based on data alone just help brands adjust content, targeting, and budget toward results rather than better outcomes. The marketing strategies remain effective and well-aligned to the actual preferences of audiences by maintaining superior engagement and ROI in an active approach.

Utilizing Analytics and Insights

Analytics and insights are at the heart of a healthy, wealthy social media strategy. By leveraging analytics, a business will understand what audiences are engaging with content, the number of people reached, and the demographics for a given piece of content. Using the metrics being measured and the trends that are found, businesses can then have this knowledge inform their marketing strategy. Such learnings could help companies optimize their effort on social media, so campaigns resonate with their audience and play a part in meaningful engagement and conversation.

  • Importance of Data in Social Media Strategy

Data is basically the heart of any piece of framing successful social media strategies. It will help understand what kind of audience the business organization’s content connects with, taking an analysis of various metrics such as its engagement rates, demographics of its audience, and performance of the content. This also builds the basis for the creation and targeting of content and can even improve entire marketing strategies. Success would have nearly been ensured while using a data-driven approach because brands get the chance to adapt to the preferences of the audience, to continue the continuity of social media efforts, and with a significant impact toward engagement and conversion.

  • Overview of analytics tools available on platforms

There are many analytics tools available on social media platforms. They help businesses understand much better what their audiences see and do. For example, the variables Facebook Insights, Instagram Analytics, and Twitter Analytics would hold are engagement, reach, and demographics. In this regard, all this will allow the brands to understand much better whom they are actually talking to and the effectiveness of their marketing methods. Through such analytic tools, businesses may make more informed decisions in regard to how they may tweak their social media strategy to achieve better results.

  • Tracking engagement and reach

Actually, what matters most in the measurement of the effectiveness of the social media campaigns is tracking engagement and reach. While engagement metrics take it to as far as liking, sharing, commenting, and saving-all of which can tell whether the content resonates within the audience, reach measures unique users viewing it, which one might use to input the level of brand visibility. That will lead to measurements of such metrics, bringing business knowledge in terms of user preference, and implementing the right course of strategies that ensure social media works results in meaningful interactions and recognition of the brand.

  • Making Data-Driven Decisions

Improving social media marketing strategies heavily incorporate data-driven decision-making. Performance metrics help businesses identify trends, strengths, and weaknesses in a campaign. Such information aids the brand in the refinement of content and targeting, among other things, ensuring that improvements occur in real-time. 

  • Adjusting strategies based on insights

 Data-driven decisions ensure that marketing campaigns continue with the courses of consumer preferences and behavior for very effective and interactive marketing, conversion, and other ventures based on insights. 

  • A/B testing for continuous improvement

A/B testing is an excellent method of continuous improvement in social media marketing. From the business perspective, a company may compare two versions of content, images, captions, or call-to-action buttons to determine. Thus, this copy is able to reach the audience better. This data-driven approach helps strategize content that will help in making the best engagement rates and other conversion rates. Regular A/B testing further helps the brands improve their social media efforts through the means of messaging that continues to be relevant and effective enough to drive the results they look for

Collaborations and Influencer Marketing

The top ROI generators for social media visibility and engagement are partnerships and influencer marketing. A business will reach new audiences, but more importantly, build credibility in partnering with influencers who can actually live the brand’s values. The influencer has built the trust of his followers; hence, their promotion of a brand can become extremely effective. Through influencer marketing, brands connect with real relationships and increase brand awareness by engaging in creative collaboration that talks to the target audience.

  • Benefits of Partnering with Influencers

Besides, through collaborating with influencers, a brand can easily gain several benefits, such as amplification of brand messages to reach audiences that would otherwise be impossible through normal marketing channels, authenticity and trust that the influencer creates for his followers that further helps to augment the engagement and conversion metrics, and, often, there’s the kind of creative content that results from this kind of collaboration that would help to bring in the view and attention needed from the potential customer for the brand.

  • Finding the right influencers for your brand

There are several steps in determining who’s the most suitable influencer for your brand, one who can relate to you; whose values can more or less align with yours; and whose audience fits your requirements perfectly and really loves what your business offers. So again, a good partnership would require these three components: engagement rates, reach, and authenticity. They prefer to choose such influencers, who directly talk to the target market and then can build connections that help in engaging and evolving perceptions related to a brand. A good influencer may help amplify your message, give you increased visibility, and then have a better chance at creating even more conversions.

  • Building authentic relationships

Building an authentic work relationship with an influencer calls for open communication, mutual respect, and common goals. Brands should focus their efforts in building the partnership of the value system and the objectives of both the parties. Actually, businesses make long-term bonds with successful campaigns through real relationships. Authentic partnerships resonate much better with the audience, increase credibility, and heighten engagement, bringing more impactful influencer marketing efforts.

  • Managing Collaborations

As such, effective management of collaborations is only the way you can ensure your campaign runs and achieves what you initially set out for. Onset ought to clearly set up expectations, goals, as well as guidelines to help in clear understanding of what both parties expect and are to perform through good management of collaborations. For instance, communication is an ongoing process in any type of collaboration to address issues regarding issues that may come up; hence, effective management of the partnership of the influencer will determine the efficient exploitation of the effect of the campaigns towards the engagement of the target audience through the positive relationship created by them, which increases the visibility of the brand.

  • Setting clear expectations and goals

Another important tool for the effective collaborations with influencers marks setting clearly points to the expectations and goals. This is because, most importantly, brands and influencers have to articulate very clearly objectives, deliverables, timelines, and compensation so that every sense of miscommunication is evaded. Then, through both parties’ clear shared vision, they begin working towards common goals for successful cooperation. Clear expectations regarding accountability lead toward streamlined creative processes, and therefore, the effectiveness in messaging and campaigns will help reach the targeted market and achieve the desired marketing results.

  • Measuring the success of influencer campaigns

Measuring the success of influencer campaign calls for tracking KPIs that measure how effective the campaign was. This also incorporates engagements, reach, conversions, and overall ROI-all of which provide information about just how impactful the campaign was. This analysis would make brands determine which techniques were successful and which ones need improvement. In that regard, companies measure correctly to refine their influencer marketing campaigns so as to almost ensure success in subsequent campaigns to perfection and maximum brand visibility.

Conclusion

So, these are the effective social media strategies that really help online businesses get improved engagement and make sales. This includes who the audience is, how customer personas are defined, and even which appropriate channels to use in delivering desired messages to make them most effective. Meaningful, relevant content-told through the form of stories or calls to action, or even a combination of both will mean meaningful connections with followers. Paid advertising combined with analytics for data-driven decisions maximize marketing efforts. Collaborations and influencer marketing can multiply reach and authenticity, which can in turn increase brand awareness. Ultimately, a thorough social media strategy does much more than raise visibility; it ignites community and fosters sustainable success in the fast-moving, competitive online world.

FAQ’s

What are the best social media platforms for online businesses?

Probably, the best options of social media for online business will be Facebook, Instagram, LinkedIn, Twitter, and TikTok. But it would actually depend on your target audience and the nature of your products or services.

How often should I post on social media?

This depends on the platform. For Facebook and Instagram, a good number of posts is 3-5 times a week. But on Twitter, a number of posts daily will do. However, it is consistency that keeps the engagement going.

What type of content works best for engagement?

It must include images, videos, and infographics-and that is most probably the biggest areas for engagement with visual content. Any other thing that encourages people to share it or gets them involved in the conversation will also drive engagement with things like stories and polls.

How do I handle negative comments or feedback on social media?

Treat negative comments very seriously and promptly. Be attentive to the problem at hand; make it known that you have a solution to it, and if necessary, take it offline and further communicate about the solution via any other medium. This will go a long way in showing you’re serious about satisfying the customer.

Leave a Comment

Your email address will not be published. Required fields are marked *

Looking For Digital Marketing Service Help

Request a Call Back

Boost your brand with Ad Age Media Resources! Our expert team offers top-notch SEO, social media management, PPC campaigns, content creation, and web design services to elevate your digital presence and drive results. Let's grow your business together!

Other Links

Trusted Partner

We Serve more Than 25+ Cities Around The World

  • ARLINGTON
  • ATLANTA
  • AUSTIN
  • BALTIMORE
  • CHICAGO
  • CLEVELAND
  • DALLAS
  • DENVER
  • HOUSTON
  • JACKSONVILE
  • KANSAS CITY
  • LAS VEGAS
  • LOS ANGELES
  • LOUISVILLE
  • NEW YORK CITY
  • MIAMI
  • MINNEAPPLE
  • PHOENIX
  • NEW ORLEANS
  • ORLANDO
  • PHILADEPHIA
  • PORTLAND
  • SAN ANTANIO
  • SAN DIEGO
  • SEATTLE
  • 101, fortune heights, Nandi Durga road, Benson town, Bangalore – 560046. Karnataka